The selection process
Interviews in themselves are not always
the most effective means of choosing employees. It is important to
complement interviews with other selection activities.
Candidates for more senior posts might be asked to write a brief report on a
relevant technical matter or describe how they might deal with a management
problem. Such an exercise can test their report writing skills, their
ability under pressure and the logic of their thought processes as well as the
technical substance of their answer. Their skills might be further tested,
as appropriate, by asking them to make a presentation. For support staff
posts it is possible to take a defined task that falls within the remit of
the post and use this as an exercise. It may be appropriate
to use a series of interviews involving different personnel in order to question
candidates in greater depth on specific aspects of the role. Any such activity should
have a clearly defined purpose.
Whatever selection activities are
decided upon, it is important to arrange for the from each stage to be
relayed to the interview panel in an effective and confidential manner.
Chairs should ensure that
the selection activities incorporate opportunities for the candidates to gain
information about the project and the post.
Panel Interviews
Interview panels should be kept to two or
three members where possible and the panel chair should agree the questioning
strategies with the other panel members in advance. It is
important that each candidate is asked a broadly similar range of questions in
order to be consistent and provide a valid basis for comparison. However, this
does not mean that the same exact question has to be asked of all candidates,
and panels should not be afraid to probe further, depending on a candidates
response to the initial question.
It is important that questions are not
leading questions, closed questions (requiring only a yes or no answer) or
discriminatory. It is important that the requirements of the job are the main
focus of the questions and not the personal circumstances of the candidate.
The Chair should ensure that the
interview room is quiet and free from interruption. When the candidate comes
in, the Chair should introduce the panel and attempt to relax the candidate. They
should explain the format of the interview and make clear how and when the
decision of the panel will be communicated to the candidate.
The interview panel should, through
questioning, obtain details of the candidates competence, experience and
qualifications matched against the employee specification for the post and in
particular they should explore:-
- Education, qualifications and any
relevant specialist training
- Work experience and or specialist
experience, in relation to the requirements of the post
- Motivation, as identified by how
they have performed in a past work situation
- How they would contribute to the
existing project/team
The Chair should keep the questioning
going and ensure that questions remain related to relevant issues. As a
general guide, the candidate should be talking for 70% of the time. There
should also be an opportunity at the end of the interview for candidates to ask
questions or to make the panel aware of any other relevant information that they
have not had the opportunity to talk about in the interview.
Once all candidates have been
interviewed Evaluate each candidate as soon as possible following an
interview. Research shows over 80 per cent of your memory is lost within 24
hours. Fill in any gaps in your notes when your memory is still fresh.
Record your first impressions, your gut feeling. Specify what gave you those
impressions. Were the candidate's words consistent with the candidate's body
language and appearance? What could have caused any discrepancies? What would
the candidate be like to work with, outside the selection interview?
Read through all your notes again and update the candidate's matching sheet.
How would you rate the candidate overall on a 1-10 scale? Do this for all the
interviewed candidates and draw up a shortlist for a second interview, if
applicable.
The panel should discuss and agree which
are suitable, and of
those, who should be appointed. Whenever possible they should also agree second choice and
third most suitable candidates in order of preference to be offered the post - in
the event that the first or second choice turn down the offer.
Check references, if necessary, but only with the candidates explicit consent.
Be discreet throughout the entire selection procedure.
Don't employ the candidate who came out best compared to the other
applicants. If you feel you haven't yet found the right person for the job and
that they don't match the Person specification, don't hesitate to continue your
search. Selecting one candidate in this way may backfire badly in
years to come.
Dealing with a candidate who has
declared a disability
Under the Disability Discrimination Act,
there is a duty on the employer to consider reasonable adjustments to be made to
enable an applicant who has declared a disability to take up a post for which
they have been found suitable. Such reasonable adjustments might be the
provision of specialist equipment or furniture, or provision of administrative
or other support. It is important that the panel do not make assumptions
about a candidates ability to do the job but that the candidate is
given the opportunity to explain.
When a shortlisted
candidate has declared a disability, the panel should ask about the effects of
his/her disability when it is relevant to the person?s ability to do the job. However, where questioning is
necessary, it is important that this is separated from the main body of the
interview. This can be done by dealing with this at the end of the standard
interview questioning, making clear that these questions will not form part of
the selection process. A suitable question might be, ? Given that you have
declared a disability on your application form, are there any adjustments or
measures which we would need to put in place in order to enable you
to take on the duties of this post??
Making the offer to the successful
candidate
It is usual for the successful candidate
to be contacted by phone as quickly as possible after the decision has been
made. They should be made aware of the salary to be offered and a provisional
start date should be agreed.
The offer should be made subject to:-
- Receipt of satisfactory references
- Successful completion of the
probationary period
- Satisfactory medical clearance
being obtained.
In addition candidates should be clear
about:-
- Hours of work
- Sick pay, holidays etc,
- The entitlement to join the
appropriate pension scheme
- How to claim their Interview
expenses (if applicable)
- Entitlement to relocation expenses
(where applicable).
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